Kundeservice og teknisk support sidder klar til at besvare din henvendelse på e-mail eller telefon alle hverdage fra kl. 8.30 – 16.30.
Telefon: 33 74 07 00
kundeservice@karnovgroup.com
Sankt Petri Passage 5
1165 København K
CVR-nummer: 10 36 19 90
Karnov Group wants to have a safe and transparent data protection policy. See how we collect and handle personal data.
1. Processing of personal data
Karnov Group as data controller
Services covered by this policy
Information from your employer
Your employer may provide us with information to enable you as a user to use Karnov Group's platform. We may receive information about your work area, title, contact details and the IP address from which you are expected to access the service.
Use of services
We log usage data when you visit or otherwise use our services, including our websites, app and platform technology, for example when you view or click on a document or perform a search. We use logins, cookies, device information and internet protocol addresses ("IP addresses") to identify you and log your usage.
Cookies and other similar technologies
We collect data using cookies and similar technologies.
You can read more about how Karnov Group uses cookies and similar technologies below
You can also control the use of cookies through your browser settings and other tools.
Your device
We receive data from your devices and networks.
When you visit or leave our services (including our plugins, cookies or similar technology on other people's websites), we receive the address of both the website you came from and the one you go to. We also receive information about your IP address, proxy server, operating system, browser and add-ons, device ID and capabilities, and/or ISP.
Newsletters
Karnov Group has a newsletter to which you can choose to subscribe – and you can always unsubscribe later. The purpose of the newsletter is to send new information from the company, which may include new content on the website and advertising of our services. The newsletter is sent by email.
We will only send you newsletters if you have given your active consent.
We process your personal data for as long as you are subscribed to the newsletter. If you unsubscribe from the newsletter, we will stop sending it to you.
By unsubscribing from the newsletter, we will also delete your contact details, unless you continue to receive other products from us, including as a subscriber to our online platform. In such cases, we will still need to keep your contact details, but you will of course no longer receive the unsubscribed newsletter.
Other information
Our services are dynamic, and we often launch new features that may require the collection of new data. If we collect new personal data or use your personal data for other purposes, we will notify you and we will amend this privacy policy as relevant.
3. Your rights as a data subject
As a data subject, you have a number of rights that you can exercise by contacting us at the email address specified in section 6 or by sending us a let-ter.
Your rights include the right to request access to the personal data we process about you and the right to receive a copy of it.
In some cases, you have the right to object to our processing of your personal data, to request the rectification or erasure of your personal data that you believe is inaccurate, outdated, etc., or to request the restriction or erasure of the processing of your personal data.
As a data subject, you also have the right to data portability if specific conditions in data protection legislation are met. If technically feasible, you also have the right to have your personal data transmitted to another data controller.
In certain cases, a request to exercise your rights may be restricted in accordance with applicable rules, including consideration for critical private interests if these are deemed to override your interests as a data subject.
If you have previously given Karnov Group your consent to the processing of your personal data, you have the right to withdraw your consent at any time. The withdrawal of your consent does not change the lawfulness of the processing carried out until the withdrawal. If you withdraw your consent, the processing of your personal data will cease and your personal data will be deleted, unless there is a legitimate or legal basis to keep it.
You can read more about your rights in the Danish Data Protection Agency's guide on rights of data subjects.
4. Storage of data
Data storage
We store your personal data for up to 8 years after the end of the cooperation, depending on the type of data and whether there is specific legislation requiring the storage of personal data.
As Karnov Group is listed on the Swedish Stock Exchange, there are in certain cases special requirements for storage, e.g. of financial information.
As a general rule, user information is deleted as soon as an account is removed, unless there are special circumstances justifying a longer retention period, see below.
Termination of online access
We will retain some of your data even if you terminate your online access, providing it is necessary for compliance with our legal obligations (including requests from official authorities), compliance with laws and regulations, resolving disputes, maintaining security, preventing fraud and abuse, or enforcing our user agreement.
Specific information for authors and experts
We retain and process some of your personal data in relation to previously published works or other literary works. The aim is to provide an overview of the author history and to present the author history to new authors and customers, thus maintaining a complete author history.
5. Transfer of data to third countries
Karnov Group uses suppliers and subcontractors for the processing and storage of personal data in order to provide our online universe. Among these suppliers and subcontractors are companies that are either located in third countries or are connected to such companies by corporate law.
Karnov Group strives to ensure that all processing of personal data takes place within the EU/EEA. If this is not possible, the necessary organisational and technical measures will be taken to ensure adequate protection of the personal data. An example of such a type of measure could be anonymisation.
6. Disclosure of personal data
We do not disclose your personal data to third parties.
7. Amendment
If necessary, we may amend this privacy policy. The privacy policy in force at any time can be found here.
If you do not want to accept the amendments, you can terminate your access to the service pursuant to your subscription agreement. Your continued use of our services after we have published means that you accept the updated privacy policy.
8. Contact
Questions
If you have any questions about our processing of your personal data, please feel free to contact our Privacy Officer at privacy@karnovgroup.com.
Complaints
At any time, you may submit a question or complaint about Karnov Group's processing of personal data to the Danish Data Protection Agency.
This privacy policy was last updated in April 2023.
If you have questions about our data protection policy, you are welcome to contact our customer service at 33 74 07 00 or send an e-mail so we can help you proceed with your inquiry.